Some of the more frequently asked questions about shipping are answered here.
If you have additional questions please feel free to contact us.
How are shipping costs calculated?
Orders under 100€ - 100$
|5€ - 6$ flat fee in europe|
12€ - 15$ flat fee outside europe
Orders under more than 100€ -100$ and under 2kg
free shipping worldwide with ground post
Orders between 2 kg and 30 kg
ground flat fee depending of the destination.
Overseas deliveries are choosen related to nature of products and regulations available.
Furniture, Oversize items and some exceptions items are not eligible for free shipping.
Shipping fees for these items can be found on the item page.
How long will it take for my order to arrive ?
Most orders are shipped the next day (Monday through Friday). Ground postal service is our main carrier; You can choose an express delivery service that provide excellent tracking of your package, guaranteed delivery dates, and a transit time of 2-7 business days from the date of shipping, depending how far you are. Ground Post is required for PO Boxes. Some territories or islands are not available for express deliveries.
Shipments via Ground Post usually take between 2 - 10 days (in Europe) and 4 to 20 days (outside Europe) from date of shipping for delivery but do not have a guaranteed delivery time.
Is rush service available ?
For Europe we offer guaranteed 1-Business Day & 2-Business Days service through express courrie. Rush service is not available for PO Boxes, or some islands and Territories. If you would like a quote for shipping charges, please select your items and proceed to the checkout page. Once you have entered your state and zip code in the shipping fields you can see your calculated shipping rate in the Shipping Method dropdown menu. Here are estimated shipping charges for packages weighing 1–3 kg. Please note that actual rates will vary:
|1-Business Day Delivery:||€20 - €45|
|2-Business Day Delivery:||€15 - €35|
For USA we offer guaranteed 3-Business Day & 2-Business Days service through express courrier. Rush service is not available for PO Boxes, or some islands and Territories. If you would like a quote for shipping charges, please select your items and proceed to the checkout page. Once you have entered your state and zip code in the shipping fields you can see your calculated shipping rate in the Shipping Method dropdown menu. Here are estimated shipping charges for packages weighing 1–3 kg. Please note that
actual rates will vary:
|1-Business Day Delivery:||€45 - €75|
|2-Business Day Delivery:||€30 - €45|
Do you ship orders internationally?
Yes! We ship orders all over the world every day. We offer two shipping methods which may be chosen at checkout.
Ground floor service : An international mail service delivered to you by your local postal carrier with an average transit time of 7-21 days from date of shipping. This service is required for International
Post Office and Parcel Locker deliveries. Highly recommended for Canadian customers.
Express Courrier : A door-to- door carrier service that usually delivers your package between 3-7 business days from date of shipping.
Despite the extra cost, we highly recommend this service to most countries. It is quick, highly reliable and offers tracking along the way.
What is the cost of shipping internationally?
Here are estimated shipping charges for all standard (1 – 2 kg) packages (heavyweight and oversized packages excluded):
|Local Carrier :||€45 - €75|
|Express International :||€30.95 - €65.95|
Please note that international orders may also be subject to import duties and/or taxes for countries that require them. The import duties/taxes are the responsibility of the receiver to remit payment.
Failure to pay these fees may result in your package being held by Customs. Packages returned for such reasons will incur a secondary shipping fee if reshipped. Although it is rare, should customs officials seize an item, Mr. S Leather cannot be held responsible. While we maintain a high level of discretion for all of our orders, international packages require itemized customs documentation on the exterior of the package. The item descriptions used, however, are as discrete as can be allowed.
How will my order be packed and shipped ?
All packages are shipped in plain brown
Will I be able to track my order status and my package?
After an order is placed, you can login to the website at any time to see its current status. An e-mail is sent as a confirmation for every step of the processing of the order.
At the end of every business day, we send out tracking information to the email address you provided with your order. Please ensure we are white listed through your email service provider. If you do not receive an email (due to spam blockers, etc.), please let us know and we will be happy to update you on the location/status of your order.